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My device has been set up to export NetFlow data, but I still don't see it on the Status->Collectors page. Why?

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There are a number of things you can check here:

  • Check if NetFlow is enabled on the device, and that it has started sending flows. http://netflow.caligare.com/configuration.htm
  • Check if your device is exporting NetFlow data to the port on which Caligare Flow Inspector is listening.
  • Check if the device support NetFlow version data. Flows with any other version will be discarded. On a Linux console run the following command: less /var/log/syslog | grep nfcd
  • Check if you enabled firewall for acceptiong NetFlow exports (run command: iptables -L)
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